[Targeted Heat Therapy: The neck heating wrap can provide comfortable heat therapy in just a few minutes stimulating blood circulation while soothing stiffness and soreness. To make sure feel the heat better you can adjust the magic tape slightly to fit your neck more closely. 3 Heat Settings & 0.5H Auto-off: The 3-level heating settings features provide comfortable temperatures to our customers. Plus the 0.5H auto-off and overheats protection to keep safety. Cold Compress: The heating pad features a mesh neck pocket where a gel hot/cold compress can be inserted. Simply freeze the gel for cold therapy. A perfect companion to the heat for muscle aches and reducing inflammation in the neck. The gel can also be microwaved to use as a heated compress without power (Note: the gel is not included in the package). USB Powered & Portable: The neck hot pad is powered by USB and can simply plug into any PC power bank USB adapter or car charger. Lightweight and portable it can be used in the office at home as well as while traveling. Anywhere you are it can relieve fatigue muscle stiffness and neck soreness. NOTE: It needs to be plugged in to work. Warranty & Support: We offer all customers a 5-year warranty 365-day free replacement 90-day free return and 24-hour professional customer service after your purchase. Please feel free to contact us if you have any issues we will gladly resolve to make sure you are 100% satisfied with your purchase. Tips: To prevent burns please read our instructions carefully before use. Since some customers have sensitive neck skin please use it from the lowest level temperature for the first use. If you feel any discomfort during use please stop using it immediately.]